Sparkling Stays | Property Management & Cleaning Tips

Author: ccardensa

  • What Does Airbnb Property Management Include?

    “Full management” can mean different things to different companies. If you’re comparing Airbnb property management in Perth, you need to know exactly what it should include—some firms only list your property and take a cut; others handle everything from [listing setup to reporting](https://www.airbnb.com.au/help/article/1376) and maintenance. Here’s a straightforward breakdown of what solid Airbnb property management usually includes, and what to clarify before you sign.

    What Airbnb Property Management Can Include: Listing Setup and Optimisation

    A good manager will create or fully optimise your listing: title, description, photos (or coordination with a photographer), house rules, amenities, and calendar settings. They should know what converts in your suburb and property type. This is typically a one-off setup, with ongoing tweaks as needed.

    Pricing and Revenue Management

    Included management usually means they set and adjust your nightly rate. That can be rule-based (e.g. weekends, events) or dynamic (demand, competition, seasonality). You want clarity on: who sets the price, how often it changes, and whether you have any input or veto on minimum rates or blackout dates.

    Guest Communication

    Guests expect quick replies. [Airbnb’s hosting standards](https://www.airbnb.com.au/help/article/138) expect responsive communication. Full management normally includes 24/7 or same-day messaging: enquiries, bookings, check-in instructions, and during-stay questions. Some managers use templates and automation but keep a human in the loop for exceptions. Ask who responds, in what time frame, and in what language.

    Check-In and Check-Out

    This can mean key handover (in person or lockbox), sending codes or instructions, and coordinating access for cleaners and maintenance. Clarify whether they handle after-hours check-ins or lockouts and any extra cost.

    Cleaning and Turnarounds

    Many “full” [Airbnb property management](https://sparklingstays.com.au/property-management) packages include cleaning between guests: full changeover, linen, restocking basics (e.g. toilet paper, soap). Some include mid-stay cleans for longer bookings. If you only need turnover cleaning, a standalone [cleaning service](https://sparklingstays.com.au/cleaning-service) may suit. Confirm: what’s in the base fee, what’s add-on, and who supplies linen and consumables.

    Maintenance and Repairs

    Management usually coordinates repairs: taking guest or owner reports, booking trades, and supervising access. The cost of the repair is typically the owner’s; labour for coordinating may be included or billed. Emergencies (e.g. burst pipe, no hot water) should be clearly defined—who is called, when, and how you’re notified.

    Reporting and Payments

    You should receive regular financial and performance reports: revenue, occupancy, fees, and payouts. Understand the frequency (e.g. monthly), format, and how and when you get paid. Transparent reporting is part of the service.

    What Might Be Extra

    • Professional photography
    • Restocking beyond basics
    • Gardening or pool care
    • Mid-stay cleans
    • Premium linen or amenities
    • Extra marketing or channel distribution

    Always get a clear list of what’s in the base fee and what’s add-on.

    The Bottom Line

    Airbnb property management should include listing optimisation, pricing, guest communication, check-in/check-out, cleaning between guests, maintenance coordination, and reporting. Exactly how each is delivered will vary—so ask for a written outline of inclusions and exclusions before you commit.

    Want to See Our Inclusions?

    At Sparkling Stays we spell out what’s included in our [property management service](https://sparklingstays.com.au/property-management) so there are no surprises. If you’d like to see how we’d manage your Perth or Fremantle property, get in touch for a no-obligation discussion.

  • Complete Guide to Airbnb Cleaning in Perth

    Airbnb cleaning Perth is one of the first things guests notice and a major driver of reviews. In Perth’s competitive short-term rental market, a single “not clean” comment can cost you bookings. Whether you clean yourself or use a [professional cleaning service](/cleaning-service), you need a clear standard and a system that works every time.

    This guide covers what “Airbnb cleaning” in Perth usually means: what to do, how often, what many owners outsource, and how to keep standards high without burning out. For context on what full support can include, see [what Airbnb property management includes](/blog/what-does-airbnb-property-management-include).

    Why Airbnb Cleaning Standards Matter in Perth

    Guests expect [hotel-like cleanliness](https://www.airbnb.com.au/help/article/1286) (fresh linen, sanitised bathrooms, clean kitchen and floors, and no leftover traces of the previous guest). Consistency matters more than a one-off deep clean—reviews reflect the last stay, so every changeover must hit the same standard.

    What a Typical Changeover Includes

    Bedrooms

    Strip and replace all linen; flip or rotate mattress if applicable; clean under bed; dust surfaces; vacuum and mop.

    Bathrooms

    Sanitise toilet, shower, and basin; clean mirrors and glass; replace towels and basics (toilet paper, soap); mop floor.

    Kitchen

    Clean and sanitise benches, sink, and appliances; empty dishwasher; wipe cupboards and fronts; restock basics (e.g. tea, coffee, detergent) if part of your offer.

    Living and common areas

    Vacuum and mop; dust; clean remotes and high-touch surfaces; empty bins; check and tidy outdoor areas if applicable.

    Laundry

    Wash, dry, and iron linen (or use a linen service); fold and store.

    Times and tasks can be adapted for studios vs large homes, but the standard should stay high.

    How Often to Clean

    Between every guest

    – Non-negotiable. Full changeover, including linen and sanitisation.

    Long stays (e.g. 7+ days)

    Many owners add a mid-stay clean and linen change; it supports reviews and prevents buildup.

    Deep cleans

    Periodic (e.g. monthly or quarterly) for ovens, windows, filters, and behind furniture. Complements regular changeovers.

    DIY vs Professional Cleaning

    Doing it yourself can work if you have time, consistency, and the right products. Many Perth owners, especially with multiple listings or full-time jobs, use a dedicated [Airbnb cleaner](/cleaning-service) or a [management company](/services) that includes cleaning. Benefits of a pro: fixed turn-around times, same standard every time, and no last-minute stress. If you use a manager, confirm exactly what’s included (e.g. linen, restocking, key handover).

    Local Considerations for Airbnb Cleaning in Perth

    Turnaround windows

    – Same-day check-out/check-in is common; cleaning must fit that window or you need flexible check-in times.

    Supplies

    Decide who provides linen, toiletries, and consumables—you or the cleaner/manager.

    Access

    Lockboxes or key handover must be coordinated with cleaning and guest arrival.

    Quality checks

    Either you or your manager should have a simple checklist so nothing is missed.

    Keeping Costs Under Control

    Costs depend on property size, what’s included (e.g. linen, restock), and who does it. [Bundling cleaning with management](/services) often works out simpler and more consistent. Get [quotes](/quotation) that spell out what’s in the price and what’s extra.

    The Bottom Line

    Airbnb cleaning in Perth isn’t just about “cleaning”—it’s about a repeatable, high standard every changeover, with clear roles (you vs cleaner vs manager) and realistic timing. Get that right and your reviews and occupancy will reflect it.

    Need a Hand?

    Sparkling Stays offers professional [Airbnb cleaning](/cleaning-service) as part of our management service across Perth, Fremantle, and surrounding areas. If you want your property to meet guest expectations without doing every changeover yourself, [contact us](/contact) to discuss your setup.